Formation is extremely proud to announce that we have recently become one of the UK’s first and only ISO 9001 accredited digital marketing agencies. This new achievement implies a wide variety of benefits, not just for Formation, but also for our industry-leading clients.
This latest achievement for Formation is the result of months of auditing and process formalisation, spearheaded by our own HR & Quality Director, David Dunlop.
ISO 9001 accreditation brings us in line with our predominantly engineering and manufacturing client base, whilst assuring quality across the board for all our B2B and B2C clients of all sectors.
Quality each and every time
An ISO quality accreditation allows us to provide our proven services to clients to an exceptional standard every time, something we have always taken every measure to ensure but is now laid down in our accreditation.
Our quality management accreditation makes us accountable to our clients and ourselves. Not only do we identify and learn from mistakes internally, but we make ourselves accountable to our clients for a high standard of work.
Our new ISO 9001 accreditation brings Formation to par with our prestigious clients in the manufacturing sector, providing them with a new level of peace of mind and formally demonstrating to others our commitment to our clients. Allowing them to engage the web-design and software development skills of a fellow ISO-accredited organisation, a real rarity within the field.
Martin Gordon, Managing Director