For some, using emojis in their marketing strategy will make their toes curl in their shoes and the hair on their arms stand on end. But integrating emojis into your campaign doesn’t have to be cringe-worthy or unprofessional.
Our marketing team have put their heads together to develop our top tips for using emojis in your marketing campaign.
Depending on your industry sector, you might find that using emojis is second nature and fits seamlessly into how your target audience expects your brand to act online. But there can be times when using emojis to convey your message is seen as poor taste or unprofessional. For example, imagine looking for a serious service online, such as a bank or financial services, and finding a company that uses money bags (💰) or dollar faces (🤑) to tell you about their services or if you are looking for a funeral service to find them posting crying faces (😢) or small coffin emojis (⚰️).
When you think about using them in your post (particularly if you offer serious services), ask yourself should I use an emoji here? Or is there a way that I could make my message come across as more trustworthy but still approachable?
Once you’ve started using emojis in your social posts, you need to carefully toe the line and ensure that you don’t begin to overuse them.
Overusing them can start to cause your copy to be convoluted and complicated for users to understand. Using too many emojis can make your copy look forced and irritating to read, and hard understand what you are saying.
Sometimes emojis can be considered their own language, with seemingly simple icons having multiple meanings. Such as the peach emoji (🍑), which could mean fitness, fruit, butt, peachy and many more.
Where you might be posting it innocently to someone else, it could be interpreted as something else. Not knowing the other meanings of the emojis could make your business come across as out of touch or inappropriate.
It’s easy to find out the meanings of different emojis; if you aren’t sure, Emojipedia will save you the embarrassment of picking the wrong one that has a double meaning.
Emojis can be a powerful tool for engaging with your audience. For example, after picking out the perfect emoji for your post, you can use them to break up large blocks of text.
With this in mind, you can use emojis to grab users’ attention at the start of your post or use them to highlight where a link is in your post that you want them to click.
It’s important that you don’t replace words with emojis. This can cause confusion to anyone trying to read it, as they might not understand what the emoji means. Instead, it’s best to think, ‘how can I use this to highlight my copy and make it attractive to readers?’
You should think of emojis as an extension of how you would normally talk. So, the amount of emojis you use shouldn’t come across as forced – or that you’ve added an emoji for the sake of adding an emoji.
Think of how you would add emotion to what you are saying. For example, if you are happy, you’d smile. Emojis will help you translate this into text and give your post more personality. This shouldn’t feel forced, so only add in emojis where it’s necessary.